Returns & Exchanges

At Della, we want your home to feel perfect, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. We strive to make the process as seamless as possible to ensure your complete satisfaction with every purchase.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Attach Shipping Label

Download and print the prepaid shipping label provided through our portal and securely affix it to the outside of your box.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing